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Western Union

Diceland Casino is happy to offer our customers the opportunity to make deposits using Western Union. Western Union has been a trusted way for sending money around the globe for over 150 years. Western Union is a global leader when it comes to money transferring services and they have over 320,000 Western Union Agent location around the world, in more than 200 countries and territories.

Valid Account Information

You must always have valid and up-to-date information listed in your Diceland Casino account. Our Risk Management team and Accounting Department may do periodic checks to verify your telephone number. Diceland only allows one payout per player, per household, per computer, per family and per IP address unless management has authorized more.

Picture ID and Utility Bill

In order to ensure your total safety, Diceland Casino requests that all players submit a copy of a valid picture ID as well a copy of one of your utility bills if you are using an alternate method for deposit. Diceland requires this information for security reasons in order to confirm that your account information is correct and legitimate. Our customers are invited to scan in these materials and email them to us at support@dicelandcasino.com or E-fax them to us at 1-888-310-2512 (US and Canada).

Our Fraud Verification Process

At Diceland Casino we want to ensure your maximum safety and security. s why our fraud department checks all accounts for verification on a routine basis by reviewing transactions and ensuring that all paperwork is complete, legible and that it matches your account information. This is a one time check, and each and every customer that requests a withdrawal will go through this procedure at one time or another. Once you have gone through this verification process a note will be placed on your account stating that a random check was processed on your account.

This fraud verification process allows account management to ensure that all your player information is in order and that all the requirements for payout have been met. The process allows Diceland to ensure that our customers are protected against fraudulent activity.

VIP players should contact their personal VIP account managers to find out about VIP withdrawal requirements.

If you have any questions do not hesitate to contact the account manager at support@dicelandcasino.com or call us toll free at 1-888-310-2512 for more information.

Diceland Casino is operated by Rome Casino.

Credit card payments are billed to your card immediately after your purchase. These payments will show on your card .

We recommend that you print out all of your transaction information and keep it in a place where you can get to it easily. Please be advised that your credit card may be charged by other descriptors.