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When you play at Diceland Casino you can take advantage of a wide variety of deposit options, including Credit Card, Neteller, EcoCard, eWalletXpress, UseMyWallet, Echeck and Cash Transfer.
Our players can enjoy easy deposits and withdrawals via a great selection of easy and fast methods. Read up on the different payment methods we offer and decide which one you want to use to start your bankroll at Diceland Casino!
Customers can submit their withdrawal request at anytime. The approval time may take fifteen - eighteen (15 - 18) working days. Processing a withdrawal request needs authorization from our fraud division as well. This is done to protect our members from possible fraudulent activities ensuring you and not somebody else receives the funds.
All withdrawal transactions are processed in USD. The time it may take to receive your funds into your preferred payout account may vary. You will be contacted by the finance team soon after you make a withdrawal request, together you will make all the necessary arrangements and receive our best recommendations and options related.
We work using a source-to-source system whereby the deposit method determines the withdrawal method you can use to make a withdrawal from the casino. For example, if you deposit using a standard bank method eg.'credit card / wire transfer' you can receive your withdrawal via standard banking methods such as 'check or wire transfer' If you deposit using any of our virtual wallets i.e. Moneybookers, Neteller, eWalletXpress, EcoCard and more, you must withdraw via this same virtual wallet method also. Diceland Casino reserves the right to automatically change the withdrawal you have requested in regards to this policy. Diceland Casino promises to email you should your requested withdrawal method be changed to another.
Diceland Casino reserves the right to issue withdrawals via the current available withdrawal methods.
Diceland Casino customers can submit withdrawal requests at any time. From the time of request it may take three to five working days for your request to be approved. In order to process your withdrawal request we need authorization from our fraud division in order to protect our customers from fraudulent activities to ensure that your funds get to you, rather than someone else.
The time it takes your funds to get to you will vary depending on a number of factors. Our finance team will contact you shortly after you make your request for withdrawal and will make the arrangements for transferring your money to you. We process all withdrawal transactions in US Dollars.
In order to withdraw money taken in the form of a bonus, whichever wager requirements apply to the specific bonus must be met. If the player did not take a bonus or promotion then they mrmation
You must always have valid and up-to-date information listed in your Diceland Casino account. Our Risk Management team and Accounting Department may do periodic checks to verify your telephone number. Diceland only allows one payout per player, per household, per computer, per family and per IP address unless management has authorized more.
In order to ensure your total safety, Diceland Casino requests that all players submit a copy of a valid picture ID as well a copy of one of your utility bills if you are using an alternate method for deposit. Diceland requires this information for security reasons in order to confirm that your account information is correct and legitimate. Our customers are invited to scan in these materials and email them to us at support@dicelandcasino.com or E-fax them to us at 1-888-310-2512 (US and Canada).
At Diceland Casino we want to ensure your maximum safety and security. This is why our fraud department checks all accounts for verification on a routine basis by reviewing transactions and ensuring that all paperwork is complete, legible and that it matches your account information. This is a one time check, and each and every customer that requests a withdrawal will go through this procedure at one time or another. Once you have gone through this verification process a note will be placed on your account stating that a random check was processed on your account.
This fraud verification process allows account management to ensure that all your player information is in order and that all the requirements for payout have been met. The process allows Diceland to ensure that our customers are protected against fraudulent activity.
VIP players should contact their personal VIP account managers to find out about VIP withdrawal requirements.
If you have any questions do not hesitate to contact the account manager at support@dicelandcasino.com or call us toll free at 1-888-310-2512 for more information.
Diceland Casino is operated by Rome Partners
Credit card payments are billed to your card immediately after your purchase. These payments will show on your card.
We recommend that you print out all of your transaction information and keep it in a place where you can get to it easily. Please be advised that your credit card may be charged by other descriptors.
